88malaysia takes the privacy and data security of every member seriously. This document clearly explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how 88malaysia manages and protects the personal data of every member in Malaysia.
Our platform is certified and compliant with internationally recognised data security standards.
By registering and using the 88malaysia platform, you agree to the terms of this Privacy Policy. Please read this document carefully. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
This Privacy Policy ("Policy") is published by 88malaysia ("we", "Company", or "platform") and governs how we collect, use, disclose, store, and protect your personal data when you use the 88malaysia.biz website and all related services.
We operate in compliance with Personal Data Protection Act 2010 (PDPA) Malaysia and internationally recognised data protection standards. As a platform serving members across Malaysia, we take data protection responsibilities very seriously and have appointed a Data Protection Officer (DPO) whose role is to ensure ongoing compliance with all data protection requirements.
This Policy applies to all users of the 88malaysia platform, including visitors who browse the website without registering, registered members, and former members whose data remains within the stipulated retention period. For members who register via the 88malaysia mobile app, this Policy applies in full.
88malaysia collects your personal data through various channels during registration, platform use, and interactions with our support team. The categories of data we collect are as follows:
88malaysia does not collect sensitive data such as health information, biometric data, political affiliations, or religious beliefs. We also do not access your phone contact list or any personal data unrelated to your use of the platform.
88malaysia uses collected personal data solely for legitimate purposes directly related to the provision of platform services. The following are the primary purposes for which your data is used:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Registration & account management | Identity, contact | Contractual Agreement |
| Deposit & Withdrawal Processing in MYR | Financial, identity | Contractual Agreement |
| Identity verification & 18+ age check | Identity, date of birth | Legal obligations |
| Fraud prevention & anti-money laundering | All categories | Legal obligations |
| 24/7 customer support | Identity, contact, transactions | Contractual Agreement |
| Bonus & promotional notifications | Contact, preferences | Legitimate interest / consent |
| Platform improvement & analytics | Technical, usage | Legitimate interest |
| PDPA compliance & Malaysian law | All categories | Legal obligations |
88malaysia will not use your personal data for any purpose beyond those stated above without first obtaining your additional consent.
Under Malaysia's PDPA 2010, 88malaysia processes your personal data on the basis of one or more of the following legal grounds:
88malaysia does not sell, rent, or disclose members' personal data to third parties for marketing purposes. However, we may share your data with certain third parties in the following limited circumstances:
All third parties with whom we share data are bound by data processing agreements and must adhere to data protection standards equivalent to or higher than those of 88malaysia.
88malaysia will never disclose your username, email address, phone number, or financial details to advertisers, marketing partners, or any commercial third party. Your data belongs to you, and we safeguard it with full responsibility.
88malaysia employs a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure:
Even with all these security measures in place, no system can guarantee absolute protection. We encourage you to take your own precautions as well — including using a strong password, enabling 2FA, and never sharing your login credentials with anyone.
88malaysia uses cookies and similar tracking technologies to enhance the user experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the 88malaysia platform. We do not use cookies to track your activity on third-party websites.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 88malaysia:
To exercise any of the above rights, please contact the 88malaysia Data Protection Officer by email at support@88malaysia.biz or via live chat within the platform. We will respond within 21 business days of receiving your request.
To protect your privacy, we may request identity verification before processing any data rights request. This ensures that only you can access or modify your personal data.
In the course of operating the 88malaysia platform, your personal data may be transferred to and stored on servers located outside Malaysia. Such transfers are only carried out where the recipient country or region provides an adequate level of data protection, or where appropriate safeguards have been put in place.
88malaysia retains your personal data only for as long as necessary for the original purpose of collection, or as required under Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Service provision |
| Financial transaction records RM | 7 years after transaction | Malaysian AML & tax requirements |
| Security & access logs | 2 years | Security investigation |
| Customer support records | 3 years | Referral & dispute resolution |
| Closed account data | 6 years after account closure | Malaysian legal obligations |
| Marketing data (with consent) | Until consent is withdrawn | Member consent |
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally.
The 88malaysia platform is intended for individuals aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18. If you become aware that a child has provided us with personal data without parental or guardian consent, please contact us immediately at support@88malaysia.biz.
Should we discover that personal data has been collected from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account with no refund issued.
88malaysia reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We will notify you of any significant amendments via:
We encourage you to review this Privacy Policy page periodically. Continued use of the 88malaysia platform after any amendments are published will be considered acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact the 88malaysia Data Protection Officer (DPO):
You also have the right to lodge a complaint with Department of Personal Data Protection Malaysia if you believe that 88malaysia has not complied with PDPA 2010 in handling your personal data.
In today's digital age, personal data is among the most valuable assets a person holds. Every time you register on an online platform, you are entrusting a portion of your personal information to that platform. At 88malaysia, we do not take this trust lightly. Since the platform launched in 2018, protecting member personal data has been one of the core principles guiding the way we operate.
When you use 88malaysia's services — whether playing slots, Live Casino, table games, betting on the Malaysia Super League or EPL, or purchasing lottery tickets — you are trusting us to handle your information responsibly. That trust is something we take seriously. Our Privacy Policy is not merely a compliance formality — it is a genuine commitment to every 88malaysia member.
One of the most frequently asked privacy questions among 88malaysia members concerns their payment information. When you make a deposit using DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX (Maybank2u / CIMB Clicks), your transaction information is transmitted through fully encrypted channels. 88malaysia does not store your PIN, password, or full e-wallet credentials — we retain only the information necessary to process and record transactions in Malaysian Ringgit (RM).
One thing we want to make absolutely clear: 88malaysia has never sold, and will never sell, member personal data to any third party. This is not a promise we make only on paper — it is a core operating principle upheld since the very first day this platform went live. We do not work with third-party advertisers that require access to members' personal data, and we do not share member email lists or phone numbers with anyone without your explicit consent.
As a platform operating in Malaysia and serving Malaysians, 88malaysia is fully committed to complying with Personal Data Protection Act 2010 (PDPA). We have appointed a Data Protection Officer (DPO) responsible for ensuring all our internal processes comply with PDPA requirements and international data protection standards. Our DPO can be contacted directly by email at support@88malaysia.biz for any privacy-related queries or concerns.
The security technology we employ at 88malaysia is on par with that used by leading Malaysian financial institutions. 256-bit SSL encryption ensures that all data transmitted between your device and our servers cannot be intercepted by any third party. AES-256 encryption of data at rest ensures that even if our physical storage were accessed without authorisation, the stored data would remain unreadable. Our round-the-clock security monitoring system is always on guard, detecting any suspicious activity in real time.
Finally, we want to remind you that data security is a shared responsibility. On your end, you can help protect your 88malaysia account privacy by using a strong and unique password, enabling two-factor authentication (2FA), never sharing your login credentials with anyone, and promptly reporting any suspicious account activity to the 88malaysia support team. Together, we can ensure a safe and enjoyable experience for everyone.
Create a free account at 88malaysia and enjoy a gaming experience that is safe, private, and protected. A welcome bonus of up to RM388 awaits you — with the assurance that your personal data is handled to the highest PDPA standards in Malaysia.